Dragon Mobile Assistant
Need Some Help? We've Got You Covered.
General
Can I use the application in languages other than English?
Dragon Mobile Assistant currently supports U.S. English only. However, we are continuously evaluating new languages to make available – so stay tuned to this site or follow us on Facebook.com/DragonMobileApps or @DragonMobileApp on Twitter for the latest new language updates!
How do I obtain Dragon Mobile Assistant?
There are a number of ways you can get Dragon Mobile Assistant including:
- Click on the link on this page
- Go directly to Google Play on your mobile device, search for Dragon Mobile Assistant and download for free!
I am residing outside the US. Will I be able to use the application?
Dragon Mobile Assistant is currently only available in the US on Google Play.
As we add additional languages and variants of English, we will include support for additional countries.
Tips & Tricks
Are there any videos available that show Dragon Mobile Assistant in action?
Yes! There are videos available on the DragonMobileApps.com site. Or, you can view Dragon Mobile Assistant videos on ourYouTube channel here: DragonMobileApps
Can I share Dragon Mobile Assistant on my device?
Dragon Mobile Assistant adapts to your voice and builds a unique voice profile for you, which increases speech recognition accuracy over time. For best speech recognition results, it is best that you be the primary speaker for Dragon requests to ensure your voice profile continues to improve and deliver faster and even more accurate results over time.
Do I really have to touch the microphone when I’m done speaking?
No. Dragon Mobile Assistant has the ability to detect when you’ve stopped speaking. However in noisy environments we recommend manually stopping the recording.
Does Dragon Mobile Assistant adapt to my voice over time?
Yes! Dragon Mobile Assistant adapts to your voice and creates a unique voice profile to provide better speech recognition accuracy.
I am getting lots of misrecognitions. What can I do?
Try to speak clearly and in a normal voice into the microphone (typically on the bottom of your phone). Make sure not to speak too quietly. In very noisy environments the recognition accuracy will suffer. As a rule of thumb if it is too noisy to have a conversation over the phone then it is probably too noisy for speech recognition to work accurately.
I am still having issues. What should I do?
If you couldn't find what you were looking for, our Technical Support staff will be glad to assist you. Please Click Here to contact our team.
*Please note, support is only available in English and please make sure any support inquiries are submitted using only English alphanumeric characters
The system doesn't hear me correctly. What should I do?
Try to speak clearly and in a normal voice into the microphone (typically on the bottom of your phone). Make sure you do not speak too quietly. In very noisy environments the recognition accuracy will suffer. As a rule of thumb if it is too noisy to have a conversation over the phone then it is probably too noisy for speech recognition to work accurately.
Why am I getting timeouts, connection errors or slow response times?
Dragon Mobile Assistant streams audio data to a network server infrastructure. As with anything on the mobile Web – for the best experience you want to have a good mobile-network or WiFi connection. So if you receive this message check to make sure you have more than the minimum signal strength on your phone. If in doubt, download a website via the mobile phone's browser and monitor the download speed. If it is s-l-o-w to load your connection strength needs to be a bit stronger.
System Requirements & Installation
Do I need an Internet connection, data plan or WiFi?
Yes. Your transcribed texts as well as the result list are sent over the Internet. You need either a WiFi or mobile-network data connection. Make sure you have internet connectivity before trying to use the application.
What Android device do you support?
Dragon Mobile Assistant is currently supported on smartphones running Ice Cream Sandwich (Android 4.0) and Jelly Bean (Android 4.1). We will soon include support for Android 2.3.
