Dragon for Email
Tips & Tricks
Can I use my Bluetooth device with the application?
Yes. However, you should note the following when using Dragon for E-Mail with Bluetooth.
- The accuracy of the transcription may vary depending on the Bluetooth device used.
- You will have to control the application from the BlackBerry device (by pressing the side key), you cannot control the application from the Bluetooth device.
- When using the application with a Bluetooth, it takes longer for "Listening" to appear on the application after pressing the side key. You must make sure that the "Listening" appears before you start dictation in order to achieve full speech transcription.
- When using Bluetooth, you will not hear the beep when the side key is pressed. You will only feel the vibration on the side key.
Can multiple users share Dragon for E-Mail on the same device?
For best speech recognition, avoid sharing the Dragon for E-Mail application on your device with others, since it will skew your personal user profile.
How do I change my side convenience key selection for Dragon for E-Mail?
Please follow the following steps:
- Access the Dragon for E-Mail Settings by clicking on the Dragon for E-Mail application icon and then clicking on the BlackBerry Button. Now choose 'Reset Configuration' and click Ok.
- Click on the Dragon for E-Mail application icon again, it will take you through the set up process.
- At Step 2 of the set up process (To choose Dragon for E-Mail Side Key): from Options select Screen/Keyboard, and set the Right or Left Side Convenience Key to 'Nothing'; depending on which convenience key you wish to designate as the side speech key for Dragon for E-Mail.
- At Step 3 of the set up (Test Configuration): make sure you Press and Hold the Side Key you assigned in Step 2 and then continue with the rest of the set up process.
You will now have a new side key assigned to Dragon for E-Mail
How do I send email to multiple recipients?
You can add recipients one by one by pressing the side speech button when the cursor is positioned in the "To:" field. As soon as you add a name, the application will add another empty "To:" field.
Is it better to dictate long paragraphs or individual sentences?
It is better to dictate one or two sentences at a time rather than dictate whole paragraphs. In this release, we've put a limit into the system to accept no more than one minute of audio with a single input/button press.
The system doesn't hear me. What should I do?
Make sure you speak in a normal, clear voice. Speak to the application as if it were a person. Make sure that there isn't too much background noise. Remember that the application only "listens" when LISTENING is displayed and on some phones when a beep is heard.
What should I do to get the best possible speech recognition accuracy?
Press and hold the side speech button. Speak immediately after LISTENING is displayed to avoid background noise being interpreted as speech. Keep the phone at a distance of 6 inches and speak in a normal, clear voice.
Why are there misrecognitions and how do I correct them?
Like human beings, the system doesn't always understand. Loud background noise, hesitations in your input or mumbling may contribute to recognition errors in the returned text. Just use your keyboard to correct any misrecognition.
Why is another application opening along with Dragon for E-Mail when I press the Side Convenience Key?
If Dragon for E-Mail is assigned the same Side Key as another application, you might notice a behavior of launching both applications at once when the side key is pressed. In such cases, please follow the instructions regarding changing your designated Convenience Key as outlined in our FAQ, to change the side key setting for Dragon for E-mail.
