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System Requirements & Installation

Can Dragon for E-Mail coexist with other similar applications on my BlackBerry?

Under certain conditions, Dragon for E-Mail can coexist with similar applications. Other similar applications may also have the Side Key set to "Nothing" in order to function. You should designate a different Side Key to Dragon for E-Mail to coexist. For example, if an application is set to left Side Key then set Dragon for E-Mail to right Side Key (set right Key to "Nothing").

Do I need an internet connection and data plan?

Yes. Your spoken words as well as the text result are moved over the phone's data channel. An unlimited data plan works best for frequent use of the Dragon for E-Mail application.

How do I restart the application installation if I closed Dragon for E-Mail during installation?

If the application’ permission setup dialog screen is closed using the BlackBerry’s red End Key, you will not be able to run the application again because of a known BlackBerry issue. To resolve the problem, restart/reboot your BlackBerry device and then run the Dragon for E-Mail installation again.

How do I uninstall the application?
  • Go to application menu, select the "Options" icon, and navigate to "Advanced Options" → "Application". Move to the "Dragon for E-Mail" application and hit the BlackBerry menu. From the list, select "Delete". Or,
  • Go to the application menu and select "Downloads". You should see the Dragon for E-Mail icon. Hit the BlackBerry menu and select "Delete".
Which devices are supported?

The supported devices are:

  • AT&T Wireless Bold (9000)
  • AT&T Wireless Bold2 (9700)
  • AT&T Wireless Curve (8310)
  • AT&T Wireless Curve (8320)
  • AT&T Wireless Curve (8900)
  • Sprint Tour (9630)
  • T-Mobile Bold (9700)
  • T-Mobile Curve (8320)
  • T-Mobile Curve (8900)
  • Verizon Wireless Tour (9630)
  • Verizon Wireless Storm (9530 - OS 5.0 or higher)
  • Verizon Wireless Storm2 (9550)
  • Rogers Bold (9000)
  • Rogers Bold 2 (9700)
  • Telus Storm 2 (9550)