This week we shine the spotlight on Duane French, our customer of the week! After an accident in 1968 left him a quadriplegic, Duane turned to Dragon NaturallySpeaking to help him communicate, reach his professional goals, and even meet the love of his life.

Years ago, Duane recalls that he still faced many challenges when trying to communicate because assistive technologies weren’t nearly as advanced as they are today; he even says he “charmed [his] way through college by asking young women to type [his] papers.” Becoming Director of the Alaska Division of Vocational Rehabilitation opened his eyes to a new product, though – Dragon NaturallySpeaking. From the start he was impressed with the program’s level of accuracy, which he says has come a long ways since he first used it in 1997. Today, Duane uses Dragon on both his work and home computers to help him oversee 350 employees and a $50 million budget as Director of the Washington State Division of Disability Determination Services. He says, “I feel helpless without Dragon NaturallySpeaking. It has been a transformational force in my life and has helped make the success I once dreamed of a reality.”

To read more about Duane’s story, you can find the full case study here. (*note: this link will default to open a pdf file of the case study)

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